Job Openings: Part Time Teller - Niles Branch

Duties:

· Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions.

· Promptly answer incoming calls in a courteous fashion and transfer if need be.

· Cash share drafts/checks and process withdrawals. Pay out money after member checks receipt and verification of signature occurs.

· Process cashier’s checks and money orders.

· Ensure CFCU’s quality reputation is maintained and projected.

· Do not engage in conversation with other staff or members while assisting a member.

· Keep a log of daily monetary transactions through the calculator.

· Be familiar with and follow check cashing policy.

· Disburse withdrawals by cash or check.

· Process Visa cash advances as requested by members.

· Assist in training of new tellers.

· Responsible for purchasing/selling money from/to vault.

· Scan checks at the end of the day

· Maintain coin machine. Understand how to change bags and troubleshoot problems.

· Balance ATM in drive thru on days assigned.

· Maintain an up-to-date and broad knowledge on all related policies, procedures, rules and regulations, including robbery procedures.

· Ensure check cashing policy is adhered to.

· Efficiently run reports of delinquency notices and mail out.

· Print out new and old statements, sometimes from a CD.

· Sort through mail and disperse as necessary.

· File paperwork as needed.

· Redeem loyalty pay points.

· Make sure supplies are stocked and if not, put together a list of items that need ordering.

· Perform basic updates of member accounts such as address and phone number.

· Balance cash drawer throughout the day and compare with computer-generated balance sheet. Research and resolve any discrepancy. Report any discrepancy to supervisor as necessary.

· Promptly execute night deposit every morning. Solve any discrepancies.

· Receive and process loan payments and deposits in person or by mail.

· Reset passwords for online banking and telephone banking for members.

· Ensure that all information and transactions within the credit union are kept confidential.

· Complete all verifications that come through via fax or mail and then fax back and file.

· Batch and transmit checks at the end of each day. If check didn’t scan, then prepare and mail out.

· Help plan events for credit union.

· Maintain a clean, secure and organized work area.

· Prepare items for community projects such as golf outings, trick or treat, etc.

· Present and explain a basic number of credit union products and services to members.

· Inform and redeem loyalty pay points when applicable.

· Assist member with home banking on public computer.

· Ensure TV is on for PowerPoint slideshow. Update PowerPoint on TV when necessary.

· Actively cross sells Credit Union products and services. Informs members of Credit Union policies and services.

· Works to meet or exceed personal referral goals.

· Refer members to mortgage, consumer loan departments, and investment advisor.

· Follow credit union procedure to handle returned mail.

· Attend staff meetings as required.

· Observe the dress code.

· May be required to train in some aspects of member service.

Assumes additional responsibilities as needed.

Requirements:

High School Graduate or Equivalent

Knowledge of teller policies and procedures. Basic understanding of Company Operations.

Abilities generally acquired on the job in 12 months.

Additional Desired Attributes:

Good communication skills.

Professional appearance, dress, and attitude.

Good math skills.

Good typing skills.

Ability to operate related computer applications and business equipment including calculator, copy machine, money counting machine.

How to Apply

Apply Online for Part Time Teller - Niles Branch
Upload Your Resume for Part Time Teller - Niles Branch

If it is more convenient you may also complete and print an employment application and submit along with a copy of your resume to Circle FCU in person or by mail to:

Human Resources
Circle Federal Credit Union
507 E Main St.

Niles, MI 49120

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